Frequently Asked Questions

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Most commonly asked questions can be found below. Use the quick menu on the right to help you navigate to the section you are most interested in. If your question is not answered below, contact our support staff directly.


The limits for depositing are as follows:

Daily Limit: 30,000 USD, EUR, GBP or local equivalent

Weekly Limit: 80,000 USD, EUR or GBP or local equivalent.

Monthly Limit: 150,000 USD, EUR or GBP or local equivalent. reserves the right to change these limits without prior notice and to request proof of ID in the event of substantial deposits or in the event a credit card appears on more than one account.

The minimum investment amount for a single option is typically 25 USD, EUR, GBP or local equivalent.

All of traders are required to complete our "Know Your Client" policy which requires the submission of a traders passport or national identification card alongside an up-to-date and valid utility bill. Traders are additionally required to complete the client assessment form after depositing or by selecting the profile tab available from the “My Account” section

To ensure the safety of the site credit card/debit card verification is required to allow unrestricted deposits and trading with To properly complete verification, traders must send copies identifying information. More information can be found here.

Banking does not charge traders for depositing, however their bank or wire service may.

All traders have one fee free withdrawal every 31 days. Additional withdrawals are liable to a withdrawal fee of 30 USD, EUR, AUD, GBP, SGD or local equivalent depending on the trading currency. Wire transfers made by EziOptions are made using the “shared” charges method where corresponding bank charges are borne by the receiving party.

In the event that corresponding bank charges exceed the withdrawal amount, the withdrawal will not be paid

All requests for withdrawals will be sent to the same account used to make the initial deposit: wires back to wires, credit and debit cards back to credit and debits cards, bank account transfers back to the bank account, etc. Withdrawals on deposits made by Western Union will be paid by a wire transfer to a bank account held in the name of the depositing customer. For in-depth details regarding how to make a withdrawal please refer to our banking page. For a withdrawal to be successful, traders must have said funds available in their account (not including bonus cash). Withdrawals may result in the cancellation of bonuses or promotions which have not been used or submitted before the time of withdrawal.

To make a withdrawal request, please sign in and then navigate to the banking page located on the trading platform. In order to comply with anti-money laundering policies, requires all accounts to be verified before first time withdrawal and traders will be notified by Email regarding documentation required.

In a case where the value of a withdraw request to a credit card exceeds the value of the amount deposited by credit card, the remaining value will be transferred by wire transfer to a bank account held in the name of the depositing trader.

It is possible to make deposits on with EUR, USD, GBP, RUB, AUD or SGD. The trading currency is selected as part of the registration process and once selected cannot be changed.